TOPICS

Videos

Staff Mobile App Overview
New!
Staff Web Platform Overview
New!
Adding an Activity
Connections & Communication
PointClickCare Integration Functionality

Documents

Android - How to set up App Auto Updates and How to Hard Close Apps (2.28 MB)
Last Updated October 26, 2021
Certified Devices (1.22 MB)
Last Updated November 07, 2023
Community Marketing Guide (18 MB)
Last Updated January 27, 2023
Customer idea Portal Aha! (1.65 MB)
Last Updated November 06, 2023
Last Updated October 26, 2021
Manage Settings Overview - User Instructions (1.17 MB)
Last Updated March 07, 2022
iOS - How to set up App Auto Updates and How to Hard Close Apps (2.8 MB)
Last Updated October 26, 2021
LifeLoop: A Solution for Every Department (Packet) (5.81 MB)
Last Updated January 27, 2023
For Resident- LifeLoop Summary (Rack Card) (460 kB)
Last Updated February 11, 2022
For Resident- LifeLoop Summary (Flyer) (2.08 MB)
Last Updated October 12, 2023
For Staff- LifeLoop Summary (Flyer) (1.01 MB)
Last Updated March 22, 2022
PCC Integration Activity Tracking (1.16 MB)
Last Updated August 23, 2022
PCC Integration connecting Connections and Residents (1.69 MB)
Last Updated January 17, 2022
PCC Self-Serve Activation for Marketplace Applications (453 kB)
Last Updated May 24, 2022
Smart Import Details (1.45 MB)
Last Updated June 08, 2023
Staff Permissions in Detail (1.4 MB)
Last Updated June 28, 2022
Last Updated July 24, 2023

Frequently Asked Questions

Q: How do I add a personalized activity (one-to-one) to a resident?
Q: How do I add a picture to my staff profile?
Q: How do I add a recurring activity?
Q: How do I add a resident?
Q: How do I add a staff member?
Q: How do I add an activity to my calendar?
Q: How do I adjust my Notifications?
Q: How do I communicate to a specific family member of a resident?
Q: How do I edit and/or change permissions to a staff member?
Q: How do I invite family and friends of a resident?
Q: How do I send a message to another staff member?
Q: If a staff member doesn't have an email, how do they log in?